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Graph
of OEM Cost
(Note: These online graphs where generated in 2001, valid
survey participants receive a current report by email.)
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OEM Response Time
Industry
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_
= Highest Maximum time
reported by any one facility, waiting on OEM to respond.
_
= Average maximum time for industry that OEM
took to respond.
Analysis:
Note: These are averages among industry of maximum
respond time. Not average respond time of OEM. This graph is just to
show extreme cases, to bring attention to cost involved.
For example if you calculated your true cost of down
time as $1,000 per hour, some instances cost as much as $50,000. If that
breakdown was a bottle neck, the hourly cost could escalate to over a
half a million!
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This is yet
another example of why you should take out insurance against costly downtime,
and subscribe to Business Industrial Network's technical resources.
(If you only
shave 10% off one instance, with our services, you could see a ROI of more than
500%.)
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Annual OEM Cost
Industry
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_
= 0 to 30 Employees
_
= 31 to 50 Employees
_
= 51 to 100 Employees
_
= 101 to 200 Employees
_
= 201 to 301 Employees
Analysis:
With an increase in outsourcing, industry wide, $100K a
year is not bad. If you dig deeper, you'll find these figures to be actual
dollars paid out. Not actual cost of downtime related to OEM service.
You will find
that service is not the only OEM related cause for downtime cost. Most
facilities do not track downtime cost related to OEM warranty work, and
OEM new installations/upgrades. |
The
first step is to accurately track cost related OEM service, warranty, and
installations. Then you will see the "True Cost", and potential for
savings. (Lack of standards for dealing with OEMs is the primary reason for
cost ten times the scale in the graph above. BIN95 is working on a set of tools
and standards you can use to save thousands.)
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